Why Us?

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WITHOUT GENTLECRATE |
PROPER RECOMMENDATIONSHighly knowledgeable on both the topic of cooking and the products that we house. We understand you on a deeper level, thus allowing us to recommend products that are truly suitable for you. |
IMPROPER RECOMMENDATIONSYou may not be recommended products based on your needs due to the lack of the utility knowledge and may be recommended products that are hard to sell or products with a higher price points for the salesperson’s financial benefits. |
SIMPLIFIED PROCESSHighly informative presale consultation, measurements, delivery, dismantling, installation and disposal. Everything done on one platform at the comfort of your own home. |
EXTREMELY TEDIOUS PROCESSYou may have to go through the entire cumbersome process of coordinating with several 3rd party installers on your own. |
ENJOY EXTRA PERKSEnjoy bundle deals and discounts from manufacturers PLUS free warranty, great deals, discounts and gifts from GentleCrate. |
LIMITED PERKSYou may only get deals that are subjected to availability. |
STRONG CUSTOMER SUPPORTA strong, multi-linguistic, friendly and responsive customer support team that is reachable via multiple avenues ready to assist you with all your concerns from 9am to 10pm, 365 days a year. |
POOR CUSTOMER SUPPORTYou may experience poor, non-responsive and sometimes even non-existent customer support from some retailers. They may push all responsibilities back to the manufacturers immediately and have very limited timings and ways to reach them. |

RECEIVE 1 ON 1 HELP FROM YOUR GENTLECRATE GUIDE
Once you have made an order, a GentleCrate guide will be assigned to you to assist you with any help that you may need and to also ensure that the whole process is seamless. And yes, it is a real person you'll be communicating with to on the other end!
BEST VALUE GUARANTEED
Rest assured that you'll be getting the best value in the market. No Commissions, No 7% GST, greatly reduced operational expenses PLUS perks, deals and discounts! We will do whatever it takes to cut unnecessary costs so that we can pass on the savings to you.
HAPPINESS GUARANTEED
Your happiness is guaranteed when you deal with us. If there are any issues, we will do whatever it takes to resolve it. If we have replace, refund or send you a whole new product, we will do it. No Ifs or buts. Happiness. Guaranteed.